Customer Service
If there was a problem, yo, we’ll solve it. Check out the FAQs while my DJ revolves it.
We’ll respond to your email within one business day. (Usually faster.) Anything less than the best is a felony.
Please note shipping is currently restricted to Australia only.
+ - How does this work exactly?
Here at The Fabulous Ladies’ Wine Society we’re all about bringing together women who love wine and introducing them to the amazing women who produce wine. We’ve been doing it since 2012.
We’ve now finally gathered all our favourite female wine producers in the one place for you to purchase their wine from our online store. It’s kind of like an Etsy store for female wine producers! But only our faves of course. This has been carefully curated. Every bottle of wine listed here comes from a female-led operation that we know and love. Be they winemaker, manager, owner or CEO. You buy direct, and you can buy from multiple producers with one easy checkout!
We also run fun and fabulous wine events for women all over Australia. In fact, we’re famous for them! Become a member (it’s FREE) to receive invitations to events in your state or territory. Fancy going further afield? We also run fabulous wine travel tours several times a year to locations around the world!
+ - What is your return policy?
We don’t refund or exchange for change of mind. But we do if your order doesn’t get to you as it should. You can read our full refund policy here.
+ - Can I change my order?
Once you’ve made your online purchase, your order can’t be changed or altered. So please make sure you check everything before you hit that final payment button!
+ - Do you ship internationally?
Unfortunately, no. Deliveries are currently restricted to Australia only.
However, if you’d like to fork out for a return Business Class airfare to your location for your wine to be personally accompanied to you by one of our team members, we may heartily reconsider!
+ - How does shipping work?
All wine bought through The Fabulous Ladies’ Wine Society is handled by our Sellers directly. The shipping times, arrangements and pricing between Sellers may vary and is set by them. Deliveries are sent to your nominated address within Australia.
When you purchase from more than one vendor, you may incur more than one shipping charge. All shipping charges are displayed to you in the checkout. You can read all about Shipping and Delivery here.
+ - How do I become a member?
You can become a member by filling in the form here. It’s FREE to join!
Early in 2023 we’ll also be launching our VIP Wine Tasting Club for a small annual fee and huge benefits. Watch this space. All existing members will be invited to upgrade to the VIP Club, but the number of club members is limited so it will be first in best dressed!