Thank you to all our fabulous members who have been in touch about our upcoming events. We have been working around the clock and doing our very best to juggle everyone’s safety and welfare, which we care about deeply, with that of the entire industry in which we work. It’s not been easy, and we’ve really appreciated the comments of support when we’ve had them.
Unfortunately, due to the current COVID-19 pandemic and the new requirements about gatherings (which we support), it’s become clear that we are unable to proceed with any of our fabulous events at this time.
As you know, we run events all over Australia and we are contacting individual ticket holders from individual events on a case by case basis about what happens next. We will be working through events in chronological order. This will take some time, so we ask you to please bear with us as we are a tiny team doing the best we can in a situation that no one can ever prepare for.
Wine Instead of Refunds
Rather than issue immediate refunds for cancelled events we’ll be asking ticket holders if they’d like to instead receive wine from the featured winery direct to their door (to the same value) or put their ticket towards credit for an even larger wine order. In this way, we can still support the winery directly and get the wine we need! We’ll then be organising a Facebook LIVE tasting video with the wine producer so you can all join in and we can have a virtual wine party together.
Of course, if any ticket holders would rather receive a refund we will absolutely honour that. But we hope that if you can take the wine, you will!
There will be more details to follow and all ticket holders will receive an email in the next few days explaining how to access their options. Once again, we ask you to please bear with us as we are a tiny team managing a lot right now and it may take us a bit longer than usual to get all this actioned.
Thanks for your patience everyone. The wine will keep flowing!
P.S. If you’re not a ticket holder but want to purchase wines for the virtual wine tasting parties you can do that too! We’ll be providing more details about that soon.